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Frequently Asked Questions
Find quick, interactive answers regarding sizing, custom boutique tailoring, and international shipping protocols at Sana Fashion Studio.
How do I select the correct size for USA & UK standards?
All our ready-to-wear collections are tailored strictly in accordance with standard international measurements. We provide a highly precise measurement guideline on every product description. We strongly recommend checking our official guidelines before finalizing your purchase.
Can I request customized tailoring for bridal and heavy ethnic wear?
Absolutely. Sana Fashion Studio is a premium destination for custom South Asian luxury couture. For our bridal wear and heavy formals, you can choose “Custom Size” at checkout. Our design consultants will coordinate via email to ensure a flawless bespoke fit.
Do you ship traditional bridal and ethnic wear directly to the USA and UK?
Yes, we provide secure worldwide delivery. We specialize in shipping luxury traditional bridal wear to major regions across the USA and the UK via premium insured carriers like DHL Express and FedEx.
How long does it take for my luxury garment to arrive in New York or London?
Ready-to-wear items are dispatched within 3-5 business days. For our handcrafted premium bridal attire, please allow 4 to 6 weeks for precision creation, custom hand-embroidery, and quality checks before global express shipment.
What secure payment methods do you accept for worldwide buyers?
We process payments natively in US Dollars (USD). We accept secure PayPal checkouts as well as all major international Visa and Mastercard facilities.
What is your policy regarding standard item returns or cash refunds?
Customized collections are final sale. For standard size ready-to-wear products, we enforce a strict 7-day return window from the delivery date, provided items are unworn and tags remain intact.